Georgia  |  Consumer Law

Legal Question

Asked on: 9/19/13, 7:54 am

I made an appointment for an alternative medicine specialist recommended to me by my current Dr, I had to reschedule once due to time constraints. Documents that were supposed to be filled out were sent to me almost two weeks to my actual appointment, unfortunately I never read/started filling out the documents until the day of my appointment, thats when I realized that they do not file for insurance reimbursement through my insurance company, since I am currently doing that with the pharmacy through which all my current Drs prescriptions are referred, I am quite honestly cash strapped and I immediately called the office to let them know, the receptionist seemed simpathetic and said she would talk to the Dr. Shortly after this conversation I received an email that I was charged for $150.00 as a cancellation fee....I called the receptionist back and told her that not only was I under the impression that I would not be charged but that even their paperwork cites a cancellation fee of $100, she replied that that was old paperwork and she would refund me the $50..my question is since they never mentioned that they do not file insurance paperwork verbally and I never signed a contract, how obligated am I to pay this $100.00?

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