Maryland  |  Construction Law

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10/15/07, 5:24 pm

Legal Question


Customer Won't pay

I have a customer on a LARGE deck & gazebo project that is refusing to pay the final draw ($17,000) because of punchout items. Although the project is complete as per contract; And in the spirit of ''the customer is always right'' and wanting to have a happy client, I still cleaned up a punch list he came up with of over 50 items (piddly things such as ...23rd deck board has two screws that are over tightened.)

Even after that he is still not satisfied. Now he has a new list, which includes replacing a torn screen panel (he is using the deck and has had parties on it and I know that it was not done by us). At what point is enough enough?


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