: hotel deposit

I think there is some obligation to let you know how much is non-refundable. Contact the hotel's general manager and see if you can reach a resolution.

Re: hotel deposit

This is a matter of South Dakota law. I would suggest that you bring this matter to the attention of that state's attorney general, as it sounds like petty thievery to me. However, you seemed to have signed a contract allowing SOME petty thievery, so it becomes a consumer matter.