California  |  Consumer Law

Legal Question

Asked on: 3/07/08, 6:06 pm

Advanta credit card

I had a dispute with a merchant for falsely representing many facts to sell the product. I had Advanta Bank do a dispute for me - they said they took it to Mastercard, and Mastercard ruled in favor of merchant. But Advanta says they can't provide me documentation that Mastercard looked at and ruled on the dispute. Do I have a right to see documentation?

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