Legal Question in Personal Injury in California

Southwest Airlines

My mother was a passenger on a

Southwest Airlines flight from

Oakland to San Diego. After landing,

another passenger opened the

overhead bin above my mother's

seat and dropped a heavy laptop

computer bag onto my mother's

right arm, smashing her forearm

against the seat's armrest. There

was a witness and a Southwest

stewardess knew what happened.

Southwest Airlines also has a record

of the incident.

My mother has spent about $1,000

of her own money on medical

treatment for the pain in her right

arm so far. When my mother wrote

a letter to Southwest Airlines asking

them to reimburse her for her

medical expenses, Southwest

Airline's liability insurance company

wrote a letter back that said ''Please

provide us with your theory of

liability of Southwest Airlines.''

Who is legally responsible for my

mother�s injuries? Is Southwest

Airlines liable for my mother�s

injuries? Or is the passenger who

dropped the laptop computer bag

liable for her injuries?


Asked on 2/12/07, 6:03 pm

3 Answers from Attorneys

Robert F. Cohen Law Office of Robert F. Cohen

Re: Southwest Airlines

The passenger removing the computer from the bin could be liable for negligence. He/she should have known that materials in the bin shift in flight -- in fact, there's a standard warning, and should have used due care.

Read more
Answered on 2/20/07, 8:27 pm
Norman Gregory Fernandez, Esq. The Law Offices of Norman Gregory Fernandez & Associates

Re: Southwest Airlines

There could be a premises liability cause of action against the airline but it would be a tough nut to crack. You would have to show that the airlines knew or should have known about the dangerous condition and failed to correct it. They would have a defense of "open and obvious" as a defense.

You could also go after the airline company who made the place on a products liability cause of action for design defect in that by nature, the way they designed the overhead bins, was the cause of your mother's injuries. Placing a warning sign could be their defense.

In the end your best cause of action is against the passenger who dropped the laptop for negligence. Maybe the airline company could help you identify the tortfeasor. (person who dropped the laptop)

Read more
Answered on 2/21/07, 12:09 am
John Bisnar Bisnar & Chase, LLP

Re: Southwest Airlines

We have handled this exact case, occuring on this airline. It was a computer bag that fell on a passenger's head necessitating a surgery.

Based upon our experience, your only economically viable claim is against the passenger who caused the bag to drop and his/her possible employer, based upon the information you have shared.

However, a claim that the airlines in general should not allow heavy bags in the overhead might be a winner in some circumstances. This is a tough one and does not make economic sense in this case, in my opinion.

In our case the negligent passenger was traveling for his employer, he therefore was within "course and scope" and we purused the employer as well as the negligent passenger.

Our case had additional facts that allowed us to recovery from a party I am not at liberty to disclose.

Our client turned down a multipule six figure offer from the employer at trial. The jury found that there was no negligence on the part of the other passenger. I believe they did so because of the demeanor of our client and his wife during the trial.

The most economical and quickest process to resolve this, in my opinion, is to make a claim on the other passenger's homeowners' insurance policy. The general liability coverage would provide insurance coverage in this situation. If that did not work, bring a small claims case against the other passenger.

Read more
Answered on 2/21/07, 12:31 am


Related Questions & Answers

More Personal Injury Law and Tort Law questions and answers in California