North Carolina  |  Consumer Law

Legal Question

Asked on: 8/21/13, 5:35 am

an employee where I had my eye exam gave me my eye prescription over the phone so I could order a pair of glasses online. She gave me the wrong prescription and I had to send those back and order another pair with the right prescription. The owner where the employee works refuses to reimbuse me for my expenses for his employee's error because he says she didn't give me a written prescription so he is not liable. He says that prescriptions are not allowed to be given over the phone. I say he is liable because he did not explain to his employee what the rules were in her job description and she was not trained well enough or she would has told me that she couldn't do that but would fax or send it to me. I want to take the employer to court for the reimbusement and want to know if I have a legitament case to win.

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