Legal Question in Consumer Law in Virginia

i canceled service with ntelos, it has been 10 days, and they will not give me my refund of over $300. they keep telling me it is going to take over month, they are not calling us back when they said they were going to, we have all receipts, and it shows they have received the phones to the warehouse. we got verification from the people we returned the phones to. and the agents are very rude about it. is there any legal action i can take ?

Asked on 1/13/12, 8:42 am

3 Answers from Attorneys

Michael E. Hendrickson Attorney & Counsellor at Law

Best to give them at least 30 days to process your request for a refund (in my opinion).

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Answered on 1/13/12, 10:39 am
Cary Moseley Law Office of Cary Powell Moseley, PLLC

Then file suit in small claims court.

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Answered on 1/13/12, 11:34 am

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