Vodafone query follow-up.
I have recently shifted to postpaid. In fact, paid my first month's bill in excess before the due date. So, the question of being a persistent defaulter doesnt arise. Re. not buying my point of the company not sending a notice - like I have already mentioned, I only received an SMS. Can this be construed as a legal notice.
Eg. Acc. to the Electricity act, the power company has to give a 15 days clear notice in writing before disconnecting, stating that 15 days after receipt of the notice, the power supply will be disconnected.
I hope someone can help me on whether TRAI has such specific guidelines for mobile companies.
1 Answer from Attorneys
electricity act is different from the guidelines of TRAI. however, you may approach the consumer court for redressal of your grievances.
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