on about jan 15, 2010 i ordered an item from a company called eye q the cost was like 200 dollars and would be taken out in payments from my checking account, on jan 24,2010 i called and spoke with a gentleman at X572 i told him i wanted to cancel the order because my finances are having problems, he said ok and that he'd take care of it. on jan 4, 2010 i was mad when i found out they took the first payment out of my account, so i called and spoke to christain on feb 5, 2010 X359 and was told that no one cancel it and said they couldn't cancel it because it was a order that don't show up until the money was taken for it. she said the item wasn't shipped yet either, i asked her to stop the order before its shipped out, she said she couldn't, she said when i get the order call her and she would give me a number to send it back, i said ok. on feb 11, 2010 the order came in an when i called her she gave me a number to write on the front of the box. i ask how do i do this. she said take it to ups , i told her i can't i am disabled and i can't get there, she said call them and they will pick it up, i asked don't that cost to do that? she said yes, i said that was my whole point that's why i tried to cancel to begin with i don't have x-tra money to spend, i have $1.49 left this month. i don't know what to do. this company can't keep doing this to people, what should i do?
1 Answer from Attorneys
See my website under links and contact the Attorney General's office. Want to know the law? Sign up for our free newsletter on varies areas of the law by sending an email to firstname.lastname@example.org and requesting the newsletter, or go to www.ConsumerLawyerHelp.com.
Related Questions & Answers
Bought dishwasher about 1 year ago. have 2 year warranty however, I have consirns... Asked 2/05/10, 8:24 am in United States Florida Products Liability
A factory sealed component has been leaking from my refrigerator for some time... Asked 1/13/10, 10:32 am in United States Florida Products Liability
Can a rentacenter throw away someone's tv woithout their permission? my mother in... Asked 12/31/09, 7:44 am in United States Florida Products Liability
If a School sells something illegally (the product not illegal) can that person sue... Asked 12/08/09, 7:58 pm in United States Florida Products Liability
I bought a 6 pack of yoo-hoo and took 2 out to put in the freezer to get cold... Asked 12/02/09, 8:14 pm in United States Florida Products Liability