New Jersey | Credit and Debt Law
Legal Question
ATM Fraud
On July 4th 2001 I went to an ATM and was told I
had insufficient funds and could not withdraw
money. I called my bank immediately to find out
that about $5000 had been withdrawn from my
account from several ATM's over a period of about
10 days. I told the bank that these transactions
were not done by me and that I never lost my debit
card. I was told to write a letter to the bank
explaining what had happened. I did that. The
bank denied my claim for fraud because I never
lost my card and all the transactions were PIN
related. They told me I could write another letter
asking for further investigation. It has now been
over 7 months since my initial call. The bank has
been horrible to deal with and they will not give
me any information. I've contacted many
organization about this but so far nothing has
worked. I'm desperate for more ideas on how to
resolve this. I also want to know if the bank is
required to give me an answer within a specific
time frame. Thanks for your help.
Share This On:
