I had bought a phone almost 7-8 months before from now and I have lost the original copy of the bill that I had received from the shopkeeper.
Unfortunately, I have now lost the original bill and I have no copy of it.
I went to the shopkeeper and he tells me that they don't save any copy bills that they give to their customers, and in this case I am not able to resell my phone to anyone legally and its even hard to cover the phone under its guarantee as Samsung Customer Care always wants a copy of bill to give us the service for free.
Also please tell me do I have the legal right to ask to the shopkeeper for the copy of the bill.
And what should I do in the case he again refuse me to give me another copy of bill as he told the same to me last time that he don't have it.
Some of my friends told me that they must keep the records for last 3 years legally, but what can I do in that case if he can't provide me anything for it.
I really need your help.
Thanks allot sir.
1 Answer from Attorneys
firstly send legal notice.
Related Questions & Answers
After taking whole fee, our advocate not responding to our calls or attending our... Asked 7/09/13, 2:48 pm in India Consumer Law
In India Maharashtra, can registered housing society open bank account as 'Saving'... Asked 7/08/13, 12:01 pm in India Consumer Law
I got new nokia phone last week and now i am facing many problems with it (like... Asked 7/07/13, 1:41 am in India Consumer Law
I have purchased a shop. A part of this shop was given to use by the ex owner to her... Asked 7/06/13, 6:45 am in India Consumer Law
I have shop in mall in Mumbai. It was given on rent to some party for 3 years. He... Asked 7/04/13, 6:51 am in India Consumer Law