Legal Question in Consumer Law in Massachusetts

I am in the process of trying to send an 93A Demand Letter to a woman who cashed my check for internship services and then failed to provide those services. I have her old address, but I'm not sure that she is still there. She has an up-to-date public website listing a phone number and email address as her contact information. What do I need to do legally to get this letter to her so that it will stand up in small claims court and she cannot claim she never received it? I have already attempted to resolve this issue through the Better Business Bureau but she did not respond to them either. Her website is www.alanastevenson.com.


Asked on 6/10/11, 9:55 am

1 Answer from Attorneys
Christopher Vaughn-Martel Charles River Law Partners, LLC

First, in order to fall within the protections of Chapter 93A, you want to make sure that you are a consumer and that she is a business. Were you hiring her as an intern? The other way around? The best methods of delivery are USPC certified mail with a return receipt, FedEx, USPS mail with delivery confirmation, etc. You could also send it via e-mail. You could also send it first-class mail. I would try more than one. Good luck!

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Answered on 6/10/11, 10:03 am


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